At New Hyderabad Pearls, we aim to deliver your orders efficiently and securely using trusted third-party courier services. Our shipping and delivery policy ensures a seamless shopping experience.
Shipping Policy
- Shipping Locations
- We deliver across India through a network of reliable courier services.
- International shipping is not available at this time.
- Shipping Charges
- Shipping charges are calculated based on the delivery location and the weight of your order. The applicable charges will be displayed at checkout.
- Free shipping promotions, if applicable, will be explicitly mentioned during checkout or on the product page.
- Order Processing
- Orders are processed and dispatched within [2 days ] after confirmation.
- Delivery timelines may vary depending on your location.
- Delivery may take from 8 to 14 working days
- Tracking Your Order
- Once your order is shipped, you will receive an email or SMS with a tracking link to monitor your shipmentâs progress in real time.
Delivery Policy
- Delivery Attempts
- Our courier partners will make up to 3 delivery attempts. If delivery is unsuccessful, the order will be returned to our warehouse.
- Re-delivery requests can be accommodated with additional shipping charges.
- Unavailability at Delivery Address
- If you are unavailable during the delivery attempt, you may coordinate directly with the courier to reschedule the delivery.
- Damaged or Tampered Packaging
- If the package appears damaged or tampered with upon arrival, please refuse the delivery and contact our customer support immediately. We will assist in resolving the issue or arranging a replacement.
- Timely Updates
- Delivery updates will be sent via email or SMS to keep you informed of the progress of your shipment.
Important Notes
- Delivery timelines may be affected by factors beyond our control, such as holidays, weather disruptions, or unforeseen events.
- Please ensure that the shipping address and contact details provided at checkout are accurate to avoid delays or failed deliveries.
- In case of any delivery issues, our customer support team is available to assist you.
Contact Us
For any shipping or delivery-related inquiries, please contact us at:
- Email: [newhyderabadpearls@gmail.com]
- Phone: [+91 9629511193]